Privacy Policy
Your privacy is important to us. This policy explains how we collect, use, and protect your personal information.
Policy Sections
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GDPR Compliant
We adhere to General Data Protection Regulation standards
Introduction
IMEX BD WORLD WIDE COURIER ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our shipping services, website, mobile application, or interact with us.
By using our services, you agree to the collection and use of information in accordance with this policy. We periodically update this policy to reflect changes in our practices and services.
1. Overview
Scope and applicability of our privacy policy
This Privacy Policy applies to all information collected through our website, mobile application, shipping services, customer interactions, and any related services, sales, marketing, or events.
Policy Scope
- ✓Website visitors
- ✓Shipping customers
- ✓Business partners
- ✓Job applicants
Geographic Coverage
- ✓Bangladesh (Primary)
- ✓200+ Countries served
- ✓GDPR compliance
- ✓Local regulations
2. Information We Collect
Types of data collected and collection methods
We collect several types of information for various purposes to provide and improve our services to you. This includes:
Personal Information
When you use our services, we may collect: name, email address, phone number, physical address, identification documents, payment information, and shipping details.
Usage Data
We collect information on how our services are accessed and used: IP address, browser type, pages visited, time and date of visits, unique device identifiers, and other diagnostic data.
Shipping Data
For shipping services: package contents, weight, dimensions, destination details, customs information, tracking data, and delivery confirmation.
📝 Collection Methods
3. How We Use Your Information
Purposes of data processing
We use the collected data for various purposes:
Service Provision
Process shipments, provide tracking, and manage deliveries
Customer Support
Respond to inquiries and provide assistance
Communication
Send updates, notifications, and marketing (with consent)
Improvement
Enhance and optimize our services
Security
Prevent fraud and ensure service security
Compliance
Meet legal obligations and regulations
5. Your Data Protection Rights
Control over your personal information
Depending on your location, you may have certain rights regarding your personal data:
Right to Access
Request copies of your personal data
Right to Rectification
Request correction of inaccurate data
Right to Erasure
Request deletion of your personal data
Right to Restrict
Request restriction of processing
Right to Object
Object to our processing of your data
Right to Portability
Request transfer of your data
Exercising Your Rights
To exercise any of these rights, please contact our Data Protection Officer at: